Welcome to The Outdoor Concept, your trusted source for premium ceramic trays and stylish fire pits designed to enhance your outdoor living experience. By accessing our website and making a purchase, you agree to comply with the following Terms & Conditions. Please read them carefully to ensure a smooth and enjoyable shopping experience.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old and agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our site or purchasing our products.

2. Product Information

We strive to provide accurate descriptions, images, and pricing for our ceramic trays and fire pits. However, slight variations in color, texture, or design may occur due to the handmade nature of our products. If you have any questions, feel free to contact us before placing your order.

3. Ordering and Payment

• All orders are subject to product availability.

• Payment must be completed at the time of purchase through our secure payment gateway.

• We accept major credit cards, debit cards, and other payment methods listed on our website.

4. Shipping and Delivery

• Delivery times may vary depending on your location and product availability.

• Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise stated.

• Risk of loss or damage to products transfers to you upon delivery.

5. Returns and Refunds

We want you to love your purchase! If you’re not satisfied, you may return unused items in their original packaging within 30 days of delivery for a refund or exchange. Custom or personalized items are non-returnable. For full details, please refer to our Refund and Return Policy.

6. Product Use and Liability

Our ceramic trays and fire pits are designed for outdoor use and must be used according to the provided instructions. We are not liable for any damage, injury, or loss resulting from misuse, improper installation, or failure to follow safety guidelines.

7. Intellectual Property

All content on our website, including images, logos, and text, is the property of The Outdoor Concept and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, The Outdoor Concept shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.